Privacy Policy cgee88 — Our Commitment to Protecting the Personal Data of Malaysian Players

Cgee88 is an online entertainment platform offering Live Casino, Sports Betting, slots, and a range of other games to players in Malaysia. As a platform operating in and serving Malaysian players, we take personal data protection seriously and are fully committed to complying with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

This Privacy Policy ("Policy") clearly and transparently describes how cgee88 collects, stores, uses, protects, and occasionally discloses your personal data. It also sets out your rights as a data subject under Malaysian law and how you may exercise them.

By registering a cgee88 account, making a deposit, using any of our services, or simply browsing the cgee88 website, you confirm that you have read and understood this Privacy Policy. If you do not agree with any part of this Policy, please discontinue use of the cgee88 platform and contact us to close your account.

Cgee88 collects various categories of personal data across different circumstances. Below is a detailed explanation of the types of data we collect and the situations in which they are collected:

A. Data You Provide Directly:

• Registration information: Your full name, Malaysian phone number, email address, date of birth, and the password you created when registering your cgee88 account.
• Identity verification (KYC) information: A copy of your Malaysian identity card (MyKad) or passport, a verification selfie, and any other supporting documents required for the Know Your Customer process.
• Financial information: Malaysian bank account details, e-wallet numbers (Touch 'n Go, GrabPay, DuitNow, Boost, ShopeePay) and related information required to process deposits and withdrawals.
• Communications with cgee88: Messages, enquiries, and feedback you send to the cgee88 support team via live chat, email, or any other communication channel.

B. Automatically Collected Data:

• Platform usage data: Login records, betting and game history, wagers placed, wins and losses, session duration and cgee88 usage patterns.
• Device and technical data: IP address, device type, operating system, browser type and version, screen resolution, and other technical data collected automatically when you use the cgee88 platform.
• Location data: General location information derived from your IP address, used to verify that you are in Malaysia when using cgee88 services.
• Cookie and tracking data: Information collected via cookies, pixels, and other tracking technologies — see Section 7 of this Policy for further details.

Cgee88 uses the personal data it collects for legitimate and transparent purposes. Below is a full list of how cgee88 uses your data:

• Account management: Creating, maintaining, and managing your cgee88 account, including identity verification, account settings, and gaming preference configuration.
• Transaction processing: Processing deposits via Touch 'n Go, GrabPay, DuitNow, Boost, ShopeePay, FPX Maybank2u, CIMB Clicks and other Malaysian payment methods, as well as withdrawals to your bank account or e-wallet.
• Legal compliance (KYC/AML): Verifying user identity and preventing fraud, money laundering, and the financing of illegal activities, in accordance with Malaysian legal requirements.
• Service delivery: Gives you access to all cgee88 games and services, including live baccarat, roulette, slots, Sports Betting on the Malaysia Super League, EPL, badminton, e-sports, and live matches.
• Service communications: Sending account-related notifications, verifying transactions, informing you of policy changes, and responding to customer support enquiries.
• Promotions and marketing: Keeping you informed about cgee88's latest bonuses, promotions, and relevant offers — only if you have agreed to receive marketing communications at registration or subsequently through your account settings.
• Platform security: To detect and prevent fraudulent activity, collusion, bot usage, and any misuse of the cgee88 platform that could harm other players.
• Service improvement: Analysing aggregated usage patterns (not individual behaviour) to understand how players interact with the cgee88 platform and make relevant improvements.
• Responsible gambling: Monitoring gameplay patterns to identify players who may need responsible gaming support, and reaching out to them in a sensitive and respectful manner.

Under Malaysia's Personal Data Protection Act 2010 (PDPA), cgee88 only processes your personal data where a valid legal basis exists. The following are the bases on which cgee88 relies when processing your personal data:

• Consent: You provide clear and freely given consent when registering a cgee88 account or when you actively opt in to receive specific marketing communications.
• Contract fulfilment: Data processing is necessary to provide the cgee88 services you have registered for — including processing financial transactions, managing your account, and providing access to games.
• Legal obligation: Data processing is required to comply with applicable Malaysian laws, including KYC, AML, and relevant tax compliance requirements.
• cgee88's legitimate interests: Certain processing is necessary for cgee88's legitimate interests that do not override your rights and freedoms — for example, security monitoring to prevent fraud, which also serves to protect all players on the platform.

If you wish to know the specific legal basis for any particular data processing activity carried out by cgee88, you may contact us by email at support@cgee88.click.

Cgee88 does not sell, rent or trade your personal data to third parties for their own marketing purposes. However, in limited circumstances and on a valid legal basis, cgee88 may share your personal data with the following parties:

• Payment service providers: Malaysian e-wallet and internet banking providers such as Touch 'n Go, GrabPay, DuitNow, Boost, ShopeePay, and banks involved in FPX processing (Maybank2u, CIMB Clicks and others) — for processing your deposit and withdrawal transactions.
• Game providers: Casino and slot game providers that supply game content to cgee88 — only the minimum data necessary for game functionality is shared, with no personal financial information involved.
• Technology service providers: Companies that provide technical infrastructure, cloud services, analytics and cybersecurity to cgee88 — all bound by strict data protection agreements.
• Legal authorities: Malaysian law enforcement agencies, courts, or relevant government bodies where cgee88 is required to do so under Malaysian law or a valid court order.
• Third-party identity verification: KYC and identity verification service providers that assist cgee88 in verifying user age and identity in line with compliance requirements.

Cgee88 will never disclose your personal data to third parties outside Malaysia without adequate safeguards in place — including data transfer agreements that meet Malaysian PDPA standards.

Cgee88 invests heavily in security infrastructure to protect the personal data of all our members. The following are the key security measures we have in place:

• 256-bit SSL Encryption: All communications between your device and cgee88's servers are protected with 256-bit SSL encryption — the same standard used by leading Malaysian banking institutions such as Maybank and CIMB. No data is transmitted in plain text over the internet.
• Data encryption at rest: Sensitive data stored in cgee88's databases, including financial information and passwords, is stored in encrypted form using the latest industry-standard algorithms.
• Two-factor authentication (2FA): cgee88 provides and strongly recommends that users enable 2FA on their accounts — adding an extra layer of protection beyond just a password.
• 24/7 security monitoring: cgee88's systems are continuously monitored to detect anomalies, unauthorised access attempts and suspicious activity.
• Internal access controls: Access to user data by cgee88 staff is restricted on a need-to-know basis — only personnel who require access to specific data to perform their job responsibilities are granted permission.
• Periodic security assessments: cgee88 conducts regular security assessments and penetration testing to identify and address potential vulnerabilities before they can be exploited.
• Environment segregation: cgee88's production environment is fully segregated from development and testing environments to prevent exposure of live data during the development process.

Cgee88 uses cookies and similar tracking technologies to enhance your experience, ensure the platform functions smoothly and collect aggregated usage information. Cookies are small text files stored on your device when you visit the cgee88 website.

You can manage or delete cookies at any time through your browser settings. Please note that deleting or blocking necessary cookies may affect the functionality and gaming experience on the cgee88 platform. Optional cookies can be managed through the cookie settings panel available within the cgee88 platform.

Under the Personal Data Protection Act 2010 (PDPA) of Malaysia, you as a data subject have certain rights regarding your personal data held by cgee88. Below are your rights and how to exercise them:

Cgee88 retains your personal data only for as long as necessary to fulfil the purposes stated in this Policy, or as required under Malaysian law. The following is a general guide to cgee88's data retention periods:

• Active account data: Retained for the duration your account is active and for a minimum of 7 years after account closure, in line with Malaysian financial and anti-money laundering legal requirements.
• Financial transaction records: All deposit and withdrawal records are retained for a minimum of 7 years from the transaction date for audit and legal compliance purposes.
• Customer support communication records: Retained for 3 years from the date of last communication, for reference purposes and resolution of any disputes that may arise.
• Marketing data: Retained for as long as you remain an active cgee88 member, or until you withdraw your consent to marketing communications — whichever comes first.
• Security logs: Security log data is retained for 12 months to support investigations in the event of a security incident.

Once the retention period has lapsed and there is no longer a legal basis to retain the data, cgee88 will securely delete or anonymise your personal data in accordance with established data deletion procedures. Anonymised data — where individuals can no longer be identified — may be retained for analytics and statistical purposes for a longer period.

Cgee88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our operations, relevant Malaysian laws, or developments in data protection best practices. When changes are made, the "Updated" date at the top of this page will be revised accordingly.

For material changes — that is, changes that could significantly affect your rights or the way cgee88 uses your personal data — cgee88 will notify you through the following means:

• In-platform notification on cgee88 upon your next login
• Email to the address registered on your account
• Push notifications via the cgee88 app, if you have enabled notifications

Your continued use of the cgee88 platform after an updated Privacy Policy takes effect constitutes your acceptance of those changes. If you disagree with any changes, you have the right to close your cgee88 account and request deletion of the associated data.

If you have any questions, concerns or complaints regarding this Privacy Policy or how cgee88 handles your personal data, we encourage you to reach out to us. Our team is ready to assist and will take every privacy-related enquiry seriously.

• Email: support@cgee88.click — use the subject line "Privacy Policy Enquiry" to expedite a response
• Live Chat: Available 24/7 on the cgee88 platform — for immediate enquiries
• Response time: cgee88 is committed to responding to all privacy enquiries within 5 business days, and data rights requests within 21 business days

If you are not satisfied with cgee88's response to your privacy complaint, you have the right to lodge a complaint with the Malaysian Personal Data Protection Commissioner, who is responsible for enforcing PDPA 2010.